Articles

Ignite Innovation and Transform Cloud Voice for Growth, Operational Efficiencies, and Value
In the ever-evolving landscape of technology and business, staying ahead is not just an aspiration; it’s a necessity. To remain competitive, you need innovation to constantly push the boundaries of what’s possible, but there must be a clear vision for doing so.
With Retail Digital Transformation and Highly Personalized Consumer Experiences, New Threats are Surfacing
At the turn of this century, the retail industry was one of the prime targets for cyber attackers in physical stores and online, even though e-commerce was still new. Criminal rings systematically...
Intelligence and Automation at the Edge: More Control for Less Effort and Better Experiences
For years, our team at ConnX has been working with the talented team at Juniper, to blend our technologies and solutions into an offering that the most demanding, distributed enterprises need:...
As the Retail Industry Continues to Evolve, the Best Retailers are Transforming Omnichannel Communications
Original post on Customer Magazine The exponential growth of our global digital economy has exacerbated hyper-competition within the retail industry as the market becomes increasingly saturated with...
The Future of Retail Success is Connected Solutions Focused on Consistently Excellent Customer Experiences
The advantages of digital transformation for the retail industry are well known. Only with always-on networks and applications that are being increasingly enriched with AI can retailers deliver...
As More Business Moves to the Cloud and Cyber Attacks Grow, AI-Driven SD-WANs Pick Up Momentum
Original post on SD-WAN Resource Digital transformation has forever changed the world as we know it, with the most prominent shift being the introduction of a vast array of innovative devices and...
End-to-End Network Observability Allows MSPs to Bring More Value to Their Customers
Original post on MSP Today Digital transformation has swept its way across the world within the past couple of years, forever changing the way businesses go about daily processes and consumers go...
Securing Your Network, Applications, Data and Reputation Is Possible with Security-as-a-Service and AI Assurance at the Edge
Digital transformation has become the foundation for every aspect of business, and as more applications and services are moving to the cloud, and more access is happening at the edge with the...
When the Customer Experience is Everything for Retailers, More Intelligent Digital Communications Platforms Drive Better Outcomes for Customers and Teams
The digital age has dramatically overhauled how and where services are delivered across a myriad of industries. As a result, it has never been easier for new businesses to enter previously...
Keys to Successful Digital Transformation Across the Three Cs: Connectivity, Communication and Collaboration
According to a study by McKinsey, seventy percent of transformations fail. Contributing factors include “insufficiently high aspirations, a lack of engagement within the organization, and limited...
Teams Direct Routing as a Service in Service of U.S. Government Agencies: Comply and Grow
According to Microsoft, cloud-based calling will overtake premises-based calling by 2026 while, in the immediate term, the growth of Microsoft Teams in the context of the dramatic rise of...
Managing The Increasingly Distributed and Complex Enterprise Edge in a Borderless World Through AIOps
The fundamental changes to enterprise networking in large part brought on by the dramatic impact of the pandemic, leading to highly distributed workforces came at a time when more sophisticated...
Hyper-Connected Enterprise Networking is Hard: AIOps and Automation Make it Easy
The digital transformation has seen network stability become inextricably linked with business success as many enterprises' ability to remain competitive has become largely dependent on the...