The future of work starts with digital transformation. The future of communication platforms starts here.
Business agility is a cornerstone of digital transformation initiatives. To survive and thrive in an increasingly competitive and constantly changing world, leading enterprises are embracing new technologies to modernize or even revolutionize how they develop new strategies, design and manufacture new products, package and go to market with those products and related services, and how they serve their customers.
IDC predicts that digital transformation
spending will grow to more than 53
percent of all information and
communications technology (ICT)
investment by 2023, up from 36
percent in 2019. What’s more, IDC says
that 65 percent of organizations will
aggressively modernize legacy systems
with extensive new technology
platform investments through 2023.
Digital Transformation
Digital transformation means different things to different organizations. But in general, it encompasses technology trends including the shift to cloud services, for compute and real time communications.
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Work From Anywhere
Work from anywhere approaches to working, empowers enterprise employees to work productively and securely from anywhere, while remaining aligned and connected with company culture and goals.
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Next Generation Networks & Security
Network security today must change to meet the needs of new technologies and threats and is a pillar of a modern cyber security strategy, as the perimeter expands, and edge computing becomes more prevalent.
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PBX / Cloud Hybrid UCC Migrations
UCC technologies including hosted voice, email, messaging, video conferencing and productivity apps are being offered in the cloud as Unified Communications as a Service (UCaaS), replacing legacy TDM PBX systems and other siloed services.
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Digital First Cloud Customer Service
Digital-first cloud-based customer supports current and prospective customers in the pre- and post-purchase stages; with AI, applications intelligently understand customer behavior and intent and deliver convenient, contextual experiences for faster, more efficient and effective engagements.
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Midmarket Enterprise
Many IT teams in mid-market firms don’t have the time, budget or experience to drive digital transformation required to compete; with over thirty years of partnership with internal IT professionals, ConnX delivers strategic new solutions that support growth with surprisingly minimal up-front investment.