According to a Gartner survey, 79% of workers worldwide used digital collaboration tools in 2021. This is a 44% increase from 2019, when just over half of workers used collaboration tools. The increase is due to the COVID-19 pandemic, which caused many organizations...
Communication has always been an essential part of any business, regardless of industry, helping boost employee morale, engagement, productivity, and satisfaction, while also being a key aspect of collaboration and cooperation between co-workers. However, amidst the...
Originally published on MSP Today. Communications technology has advanced exponentially in recent years, fundamental to the design of our society. The industry has evolved to become more powerful and efficient as new devices are implemented across a myriad of sectors....
Original post on Future of Work For employees working from home, whether customer-facing or internal, the only reliable and guaranteed media path has been a landline for decades. Phone and video calls over a home Internet link and average Wi-Fi network have been...
Original post on Customer Magazine The ongoing migration to everything-as-a-service (XaaS) solutions and telco cloud continues to disrupt old business models and traditional hardware/software architectures associated with the last two decades of legacy IT...
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