Articles
Revamping Customer Experience: Cloud Voice Innovation Transforms How Brands Interact in Real-Time
The tumultuous world of retail is undergoing constant metamorphosis as the birth of new and disruptive technologies expedites the minimum expectations held by consumers. To remain apace with competitors, companies must find the most effective use of their finances to bolster customer experience, develop brand loyalty, encourage repeat sales, and enable growth.
Clean Energy Industry Counts on Connectivity with AI at the Edge to Get to Net-Zero
Original post on Industrial Innovation (The Frontier Hub) Driven by the urgent need to address climate change, the adoption of the UN’s Sustainable Development Goals (SDGs), and the rapid rise of...
Smart Factories Need Smart Networks: How AI At the Edge Links Machines and People
Original post on Industrial Innovation (The Frontier Hub) As the era of Industry 4.0 continues to evolve and smart factories become more common, manufacturers with a vision are reinventing how...
The Key to Retail Multi-Cloud Management is AI in the Network, All the Way to the Edge
The use of cloud technologies in the retail industry has never been more dynamic and promising. Very few enterprises today rely on a single cloud and instead choose cloud consumption based on the...
Mastering the Edge of Cloud Telco
Original post on Future of Work For employees working from home, whether customer-facing or internal, the only reliable and guaranteed media path has been a landline for decades. Phone and video...
CCaaS Challenge at the Edge: The Importance of High Fidelity in Customer Service Environments
Original post on Customer Magazine The ongoing migration to everything-as-a-service (XaaS) solutions and telco cloud continues to disrupt old business models and traditional hardware/software...
“Experience Assurance” Changes the Game for Real-Time Communications and Telco Cloud
Original post on Cloud Computing Telco cloud is a next-generation network architecture that brings together Software Defined Networking (SDN), Network Functions Virtualization (NFV), and...
Is It Possible To Hear A Pin Drop at the Edge of the Telco Cloud?
Original post on Internet Telephony In 1986, Sprint (now part of T-Mobile) came out with the "pin drop" ad campaign, which featured commercials stating that the network was so quiet "you can hear...
Challenge at the Edge: The Importance of High Fidelity in Customer Service Environments
Original post on MSP Today There is a reason why the MSP industry continues to grow faster than nearly every other segment in technology and telecom – it is called the cloud. The Managed Service...
Another Milestone Reached With Our Valued Partner Nectar
ConnX and Nectar Partner To Bring Next-Level Quality of Experience Assurance to Enterprises With Extreme Intelligence at the Edge Delivering the highest quality – most predictable –...
Born in the Cloud, Built on AI: Juniper and ConnX Bring Next-Level Performance and User Experience to the Edge
Original post on SD-WAN Resource The WAN edge is critical to supporting the best user experiences from client-to-cloud, a challenge that was fundamental to Juniper Networks’ acquisition of 128...
Cybersecurity Must Be a Forethought for Retailers on the Road to Digital Transformation
Original post on TechZone 360 Digital transformation has helped revolutionize industries through the introduction of innovative technology, but it certainly had its most profound impact on the...
Intelligence and Automation at the Edge: More Control for Less Effort and Better Experiences for All
For years, our team at ConnX has been working with the talented team at Juniper, to blend our technologies and offerings into an offering that the most demanding, distributed enterprises need:...