ConnX AI-Secure – Collaboration Security – The 3 M Advantage

17
June, 2022
Author: Joyjit Ghosh
As team collaboration evolves from simple chat into a digital workplace hub – integrating chat, calling, video conferencing, documents, and application data — organizations are struggling to protect information contained within these environments. The reality is collaboration security chaos already plagues far too many organizations.

Aggressive penetration of workstream collaboration platforms in the enterprise has shifted over 50% of team communications to these collaboration platforms. Yet nearly 33% of all organizations still lack the capability to prevent or deter an insider incident or attack related to workstream collaboration applications. As insider accidents and inadvertent data breaches increasingly become the norm, investing in strong collaboration security has never been more vital. Mitigating risk in the workstream collaboration space covers a large surface area because it goes beyond traditional file and email data loss prevention (DLP) to include newer data types like chat streams, comments, meeting transcripts, etc.

Addressing collaboration security isn’t just another information security checkbox: apply too lax of a policy, and your business data will be at risk, but if too strict of policy is used, your business data will be driven into shadow IT solutions. The end goal of collaboration security is the art of achieving the right balance of usability and security, a balance that varies from company to company.

Why Collaboration Security is Unique

Preparing a framework and strategy is just the beginning. Collaboration and communication platforms pose constant risks that need to be monitored, measured, and managed efficiently. While it’s possible to apply a manual solution to this problem (e.g., address exposures through human intervention),  such an approach is not sustainable or scalable.  Approaching collaboration security effectively and efficiently requires intelligent software not only to manage problems as they occur but also to mitigate risk before an incident ever happens.

THE THREE M’S OF COLLABORATION SECURITY

The traditional model of controlling user and application policies, as well as permissions, have been found to be too cumbersome or over-reaching in the modern digital workplace. The normal IT top-down governance approach can sometimes cause users to shift to some level of shadow IT solution as a workaround.

One new InfoSec approach being advocated encourages enterprises to be much more forgiving regarding how they allow user behavior to initially dictate policy, and to then subsequently manage and remediate collaboration issues after the fact.

This is what ConnX AI-SECURE calls the Three M approach (Monitor, Measure, and then finally Manage) to collaboration security, which introduces a much more cooperative process for creating and implementing collaboration security policies. The model is a “trust but verify” approach used to monitor and measure behavior, first watch how users are using the WSC platform, and then decide if the usage pattern fits comfortably within the InfoSec framework for the organization.

Certainly, there will always be a minimum level of common-sense policies that get put in place from Day 1 to protect the organization.  However, for grey areas which quite often arise with new technologies (such as workstream collaboration), this Three M approach is proving to be effective in applying gentle manipulations to steer and coax employees toward a set of IT decisions and policies, rather than pushing users towards the adoption of unapproved platforms and applications.

Monitor: Rather than just quickly jump to a fix, IT first uses software tools to observe what is occurring in the multi- platform collaboration environment carefully.

Measure: Based on the analytics provided by the software tools, IT can compare the risk exposure profile that it sees with the pre-defined Workstream Collaboration policy. This then allows IT to measure and report on whether any corporate policies are being violated.

Manage: Both IT and end-users can jump into action to either remediate or to create a new policy if governance standards are being exceeded. In many cases, with proactive systems, either pre-defined workflows or AI workflows from software tools will be initiated well before any human touch or intervention is necessary.

CONCLUSION

As IT and security teams battle an influx of unsanctioned tech, the manual work required to effectively manage users while mitigating risk is becoming increasingly complex and time consuming. With the traditional security perimeter growing increasingly porous, threats are no longer purely external — 91% of organizations feel vulnerable to insider threats.

Collaboration security is not just important — it’s paramount.  To properly embrace collaboration security, IT and security teams should look to collaboration security tools that make it easier for users to take the right actions while streamlining the organization’s governance of workstream collaboration platforms as a whole.

Harnessing Data from Devices & Applications, ConnX Introduces Business Intelligence Solution With an AI Edge

Harnessing Data from Devices & Applications, ConnX Introduces Business Intelligence Solution With an AI Edge

In a world where hybrid and remote working are becoming increasingly prevalent, various organizations are embracing the array of advantages gained through offering a work-from-home option to employees. Despite a lack of enthusiasm from companies to move to remote work prior to COVID-19, restrictions from the pandemic forcing employees to work remotely have removed that initial hesitancy as millions of employees offered an upturn in productivity and satisfaction.

ConnX and DefensX Partner to Bring Next Level Protection on Every Enterprise Endpoint

ConnX and DefensX Partner to Bring Next Level Protection on Every Enterprise Endpoint

The age of technology has, so far, brought an unprecedented amount of benefits and advantages to the business world. For the first time, organizations can confidently and efficiently add applications like automation, machine learning, and data analytics to repertoires, to optimize their daily processes. However, along with the plethora of benefits, has also come a newly invigorated thorn in the side of enterprises, that being the new wave of cybercriminals that have populated the digital age.

ConnX and DefensX Announce Collaboration with Game Changing, Cloud Native Endpoint Protection Solution

ConnX and DefensX Announce Collaboration with Game Changing, Cloud Native Endpoint Protection Solution

ConnX, an innovative multiservice communication platform integrator and managed service provider, today announced it has been working with DefensX, developer of a zero-trust, transformational application to content protection technology that protects users from sophisticated cybersecurity attacks by isolating threats before reaching end-point devices including desktops, laptops, smart phones, and tablets, to bring a new layer of cybersecurity to large enterprises.

ConnX to Feature Breakthrough Enterprise Communications, Service Assurance, Cybersecurity, Networks and Applications Optimization Solutions as Platinum Sponsor at MSP Expo and Future of Work Expo in Ft. Lauderdale June 21 – 24

ConnX to Feature Breakthrough Enterprise Communications, Service Assurance, Cybersecurity, Networks and Applications Optimization Solutions as Platinum Sponsor at MSP Expo and Future of Work Expo in Ft. Lauderdale June 21 – 24

Along with rapidly expanding tech partner ecosystem, company will highlight the benefits of the Maestro platform, which unifies and harmonizes enterprise environments across multiple vendor applications with end-to-end observability and a “Single Pane of Glass” admin experience.