Perspectives
The Key to Retail Multi-Cloud Management is AI in the Network, All the Way to the Edge
The use of cloud technologies in the retail industry has never been more dynamic and promising. Very few enterprises today rely on a single cloud and instead choose cloud consumption based on the applications they are using and how their digitally transformed networks are designed. This is especially true for highly distributed retail companies with hundreds or thousands of physical locations and for those who are increasingly blending the online and in-store customer experience.
Another Milestone Reached With Our Valued Partner Nectar
Today we are delighted to introduce a new bundled solution developed in close collaboration with Nectar Services Corp., the leader in delivering actionable insights for the cloud collaboration and contact center markets.
With Retail Digital Transformation and Highly Personalized Consumer Experiences, New Threats are Surfacing
At the turn of this century, the retail industry was one of the prime targets for cyber attackers in physical stores and online, even though e-commerce was still new. Criminal rings systematically attacked POS systems, for example, and stole credit card information.
Intelligence and Automation at the Edge: More Control for Less Effort and Better Experiences
For years, our team at ConnX has been working with the talented team at Juniper, to blend our technologies and solutions into an offering that the most demanding, distributed enterprises need: predictable, precise, and performant private networks that run more and more on their own, with intelligence all the way to the edge.
The Future of Retail Success is Connected Solutions Focused on Consistently Excellent Customer Experiences
The advantages of digital transformation for the retail industry are well known. Only with always-on networks and applications that are being increasingly enriched with AI can retailers deliver personalized engagements consumers now expect.
Securing Your Network, Applications, Data and Reputation Is Possible with Security-as-a-Service and AI Assurance at the Edge
Digital transformation has become the foundation for every aspect of business, and as more applications and services are moving to the cloud, and more access is happening at the edge with the unstoppable rise of remote and hybrid working, the attack surface continues to expand, often faster than it can be defended.
When the Customer Experience is Everything for Retailers, More Intelligent Digital Communications Platforms Drive Better Outcomes for Customers and Teams
The digital age has dramatically overhauled how and where services are delivered across a myriad of industries. As a result, it has never been easier for new businesses to enter previously inaccessible markets to try and gouge out their own share from the dominant giants.
Keys to Successful Digital Transformation Across the Three Cs: Connectivity, Communication and Collaboration
According to a study by McKinsey, seventy percent of transformations fail. Contributing factors include “insufficiently high aspirations, a lack of engagement within the organization, and limited investment in resources and skills across the organization to sustain the change, among others.”
Teams Direct Routing as a Service in Service of U.S. Government Agencies: Comply and Grow
According to Microsoft, cloud-based calling will overtake premises-based calling by 2026 while, in the immediate term, the growth of Microsoft Teams in the context of the dramatic rise of work-from-home double year over year (from 2021 to 2022).