Transform legacy copper voice into a unified, managed, and intelligent enterprise service - without compromising reliability or compliance.

 

As carriers retire copper networks, organizations relying on POTS and Centrex face rising costs, increasing downtime, and compliance risk.

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Legacy Voice is Fragmented, Opaque, and At-Risk

operational risk
Operational Risk

  • Carriers Discontinuing Service

  • Increasing downtime

  • No survivability for critical lines

financial risk
Financial Risk

  • Rising carrier costs

  • Orphaned or unused lines

  • No validated baseline

compliance risk
Compliance Risk

  • Triggered alarms fail (NFPA 72) 

  • Elevator & Escalator failures (A17.1)

  • Inaccurate E911/ALI emergency routing

visibility gap
Visibility Gap

  • No centralized inventory

  • No system of record

  • No proactive monitoring

Read Our Blog on Centrex
Transformation Process Graphic

Start with a Verified Baseline

ConnX Centrex Audit & Assessment Services establish an authoritative system of record across all locations.

Includes:

  • Carrier billing reconciliation

  • Tone testing & tagging

  • Synthetic call testing

  • Identification of unused services

  • LOA coordination

  • Centralized inventory in MaestroIQ

Outcome:

Eliminate waste. Reduce risk. Build a data-driven migration roadmap.

More Info On Assessments

Consolidate Legacy Copper into Secure IP/SIP Access

ConnX converts traditional analog and Centrex Services into VoIP delivered over internet, mobile, or satellite connectivity.
Before-After POTS-Centrex

High Availability Across Multiple Network Paths.

Ensures survivability even during outages.

Seamless Interactions
Internet

Analog Traffic converted to IP over broadband.

Elevated User Experience
Mobile

Integrated SIM failover and multi-carrier support.

SIP Trunking
Satellite

Connectivity for remote or hard-to-reach locations.

Life-Safety & Compliance Built-In

E911

E911 & ALI

Cloud SIP PSTN with national ALI database for accurate PSAP routing.

elevator

Elevator (ASME A17.1)

UL-listed gateway devices, automatic power transfer, operational status indicators.

fire

Fire Alarm (NFPA 72)

Functional equivalence to PSTN, standby power support, professional installation, disaster recovery safeguards.

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From Analog Lines to Intelligent Managed Services

 
Maestro Centrex dashboard

Capabilities:

  • Unified visibility across POTS & Centrex
  • Real-time equipment monitoring
  • Predictive fault detection
  • Migration tracking dashboards
  • Cost analytics & reporting
  • ServiceNow integration
  • Customer portal access
MaestroIQ transforms fragmented legacy voice into a monitored, data-driven enterprise service footprint.

Sample Customer Transformations

 See how organizations are modernizing legacy infrastructure into secure, AI-powered platforms that unify voice, video, data, and operations.

Explore real-world examples—including our SEPTA transformation brief—to see how they are reducing downtime, accelerating incident response, strengthening cybersecurity, and improving operational and financial performance through converged IT/OT visibility.

SEPTA
Sportsnet

Flexible Bundles & Managed Lifecycle Support

standard analog bundle

Standard Analog Bundle

2 to 32 ports Ideal for small-to-medium sites transitioning from traditional POTS lines.

Best for: individual buildings, property management locations, retail sites, schools, small healthcare facilities

high density gateway

High Density Gateway

72 to 288 ports designed for large facilities consolidating multiple Centrex and analog services.

Best for: hospitals, transit hubs, universities, manufacturing plants, multi-building campuses

mobile enabled bundle

Mobile-Enabled Bundle

2 to 8 Ports LTE/5G failover built-in mobile backup ensures survivability when wired connectivity fails.

Best for: life-safety lines, elevator systems, fire alarms, remote sites, temporary facilities

What Customers Gain

From fragmented copper lines to a unified, resilient, and intelligent managed service footprint.

Authoritative System of Record

Verified inventory, centralized tracking, and complete visibility across all POTS and Centrex services.

Improved Survivability

High-availability voice over internet, mobile, or satellite with built-in failover.

Reduced Compliance Exposure

NFPA, ASME, E911, and life-safety support built into the architecture.

Consolidated Cost Control

Eliminate orphaned services and replace unpredictable copper billing with a stable model.

Proactive Monitoring & Fault Detection

Real-time monitoring through MaestroIQ instead of reactive carrier troubleshooting.

Single Managed Service Footprint

Replace fragmented support with one accountable partner.

Ready to Transform Legacy POTS & Centrex?​

Copper retirement is accelerating. Start with a verified audit before disruption impacts your operations.

Request An Assessment