Business Needs
Business agility is a cornerstone of digital transformation initiatives. To survive and thrive in an increasingly competitive and constantly changing world, leading enterprises are embracing new technologies to modernize, or even revolutionize, how they develop new strategies. ConnX is dedicated to stay at the forefront in how we design and manufacture new products, package and deliver those products and related services in order to better serve our customers.
IDC predicts that digital transformation
spending will grow to more than 53
percent of all information and
communications technology (ICT)
investment by 2023, up from 36
percent in 2019. What’s more, IDC says
that 65 percent of organizations will
aggressively modernize legacy systems
with extensive new technology
platform investments.
Digital Transformation
Digital transformation means different things to different organizations. It encompasses technology trends including the shift to cloud services for compute and real time communications.
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Work From Anywhere
The ‘Work from Anywhere’ approach empowers enterprise employees to work productively and securely from anywhere while remaining aligned and connected with company culture and goals.
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Next Generation Networks & Security
Network security today must change to meet the needs of new technologies and threats. It is a pillar of a modern cyber security strateg as the perimeter expands and edge computing becomes more prevalent.
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PBX / Cloud Hybrid UCC Migrations
Unified Communications & Conferencing technologies (UCC), including hosted voice, email, messaging, video conferencing and productivity apps, are being offered in the cloud as Unified Communications as a Service (UCaaS). This service replaces legacy PBX systems, Centrex and other siloed services.
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Digital First Cloud Customer Service
Our Digital-first cloud customer service supports current and prospective customers in the pre- and post-purchase stages. Leveraging AI technology, applications intelligently understand customer behavior and intent to deliver convenient, contextual experiences enabling faster, more effective engagements.
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Midmarket Enterprise
Many IT teams in mid-market firms don’t have the time, budget or experience to drive digital transformation required to compete With over thirty years of partnership with internal IT professionals, ConnX delivers strategic new solutions that support growth with surprisingly minimal up-front investment.
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