Consistent customer satisfaction is the single most important factor on which businesses compete.
Experience is everything!
ConnX's digital-first, personalized, predictive and proactive service engagements bring customers convenient, friendly experiences. Just the right mix of omnichannel CX can save enterprises money while generating priceless, data-driven insights. These insights inform the development of new products, clarify ways to stay connected and retain the highest value customers.
ConnX makes digital first cloud customer experience richer.
Predictive service enterprises to take the initiative when solving customer problems, and the use of AI can help enterprises automate personalized, hyper-convenient interactions by following a customer along their digital journey, providing fast, friendly and free help when needed most.
Event data, telemetry data, profile data, transactional data, CRM data, asset data, and more can be used to deliver authentic, dynamic customer communications, which is why ConnX works with global leaders, integrating their solutions into our offerings.
ConnX Global Multiservice Communication as a Service Platform
Simplify enterprise connectivity, collaboration, and service & security assurance
