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Latest Articles
Is It Possible To Hear A Pin Drop at the Edge of the Telco Cloud?
In 1986, Sprint (now part of T-Mobile) came out with the “pin drop” ad campaign, which featured commercials stating that the network was so quiet “you can hear a pin drop” over their long-distance network.
Challenge at the Edge: The Importance of High Fidelity in Customer Service Environments
There is a reason why the MSP industry continues to grow faster than nearly every other segment in technology and telecom – it is called the cloud. The Managed Service Providers that made the leap to the cloud early are growing at a rapid pace, replacing what used to be called “IT Outsourcing.” Small, medium, and large MSPs are in a great position to attract customers and serve them far better and for far less money and risk than the classic, traditional “outsourcers” that had the means to build massive, shared infrastructure.
Another Milestone Reached With Our Valued Partner Nectar
Today we are delighted to introduce a new bundled solution developed in close collaboration with Nectar Services Corp., the leader in delivering actionable insights for the cloud collaboration and contact center markets.
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APTAtech
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APTA TRANSform 2025
This event is held in Boston, MA and is APTA’s premier event for public transportation professionals to engage in workshops, experience technical tours, and network with colleagues. More Details