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Latest Articles
Is It Possible To Hear A Pin Drop at the Edge of the Telco Cloud?
In 1986, Sprint (now part of T-Mobile) came out with the “pin drop” ad campaign, which featured commercials stating that the network was so quiet “you can hear a pin drop” over their long-distance network.
Challenge at the Edge: The Importance of High Fidelity in Customer Service Environments
There is a reason why the MSP industry continues to grow faster than nearly every other segment in technology and telecom – it is called the cloud. The Managed Service Providers that made the leap to the cloud early are growing at a rapid pace, replacing what used to be called “IT Outsourcing.” Small, medium, and large MSPs are in a great position to attract customers and serve them far better and for far less money and risk than the classic, traditional “outsourcers” that had the means to build massive, shared infrastructure.
Another Milestone Reached With Our Valued Partner Nectar
Today we are delighted to introduce a new bundled solution developed in close collaboration with Nectar Services Corp., the leader in delivering actionable insights for the cloud collaboration and contact center markets.
Upcoming Events
11
NOV
Ribbon Insights 2025
This event is held in Frisco, TX and is Ribbon’s annual customer and partner event sharing Insights on voice and data network transformation. More Details
18
NOV
Digital Pennsylvania Summit
City & State’s 4th annual Digital Pennsylvania Summit will bring together technology leaders, policymakers, public-sector innovators, and private-sector partners to explore how emerging technologies are reshaping government services across the Commonwealth. More Details
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