Newsroom
Supporting Distributed Workforces in Highly Regulated Industries: Observability at the Edge is Paramount
Modern Managed Service Providers (MSPs) are expected to keep their customers up to date when it comes to adopting and implementing innovative digital devices and applications.
When Edge-to-Edge Quality Matters, End-to-End Network Observability is Mission Critical
You cannot manage what you cannot measure. It’s a phrase that is especially true when it comes to enterprise networking. The ability to understand what is happening at the edge of the network, down to the device and application level, with great granularity and confidence, is no longer a nice-to-have, but a must-have. That’s especially true with the growing popularity of WFH workforce models.
Clean Energy Industry Counts on Connectivity with AI at the Edge to Get to Net-Zero
Driven by the urgent need to address climate change, the adoption of the UN’s Sustainable Development Goals (SDGs), and the rapid rise of Environmental, Environmental Social and Governance (ESG) standards for measurement, companies in the clean energy industry are some of the most prominent players in the sustainability world and are growing as they continue to replace fossil fuels, traditional nuclear reactors and other legacy sources of electricity.
Smart Factories Need Smart Networks: How AI At the Edge Links Machines and People
As the era of Industry 4.0 continues to evolve and smart factories become more common, manufacturers with a vision are reinventing how products are made in factories where autonomous systems are replacing manually operated and maintained processes.
Mastering the Edge of Cloud Telco
For employees working from home, whether customer-facing or internal, the only reliable and guaranteed media path has been a landline for decades. Phone and video calls over a home Internet link and average Wi-Fi network have been nearly impossible when it comes to a high-quality user experience. Why?
CCaaS Challenge at the Edge: The Importance of High Fidelity in Customer Service Environments
The ongoing migration to everything-as-a-service (XaaS) solutions and telco cloud continues to disrupt old business models and traditional hardware/software architectures associated with the last two decades of legacy IT infrastructure.
“Experience Assurance” Changes the Game for Real-Time Communications and Telco Cloud
Telco cloud is a next-generation network architecture that brings together Software Defined Networking (SDN), Network Functions Virtualization (NFV), and cloud-native voice, data, video, messaging, and collaboration applications over a distributed cloud computing network.
Is It Possible To Hear A Pin Drop at the Edge of the Telco Cloud?
In 1986, Sprint (now part of T-Mobile) came out with the “pin drop” ad campaign, which featured commercials stating that the network was so quiet “you can hear a pin drop” over their long-distance network.
Challenge at the Edge: The Importance of High Fidelity in Customer Service Environments
There is a reason why the MSP industry continues to grow faster than nearly every other segment in technology and telecom – it is called the cloud. The Managed Service Providers that made the leap to the cloud early are growing at a rapid pace, replacing what used to be called “IT Outsourcing.” Small, medium, and large MSPs are in a great position to attract customers and serve them far better and for far less money and risk than the classic, traditional “outsourcers” that had the means to build massive, shared infrastructure.