Perspectives
Revamping Customer Experience: Cloud Voice Innovation Transforms How Brands Interact in Real-Time
The tumultuous world of retail is undergoing constant metamorphosis as the birth of new and disruptive technologies expedites the minimum expectations held by consumers. To remain apace with competitors, companies must find the most effective use of their finances to bolster customer experience, develop brand loyalty, encourage repeat sales, and enable growth.
Ignite Innovation and Transform Cloud Voice for Growth, Operational Efficiencies, and Value
In the ever-evolving landscape of technology and business, staying ahead is not just an aspiration; it’s a necessity. To remain competitive, you need innovation to constantly push the boundaries of what’s possible, but there must be a clear vision for doing so.
AI-Powered Collaboration for Distributed Workforces: Simpler, More Secure, and Easily Scaled
According to a Gartner survey, 79% of workers worldwide used digital collaboration tools in 2021. This is a 44% increase from 2019, when just over half of workers used collaboration tools.
Simplifying Cloud Communication: ConnX Partners with Amazon Chime SDK to Launch ‘AI Voice-in-a-Box’ Solution
Communication has always been an essential part of any business, regardless of industry, helping boost employee morale, engagement, productivity, and satisfaction, while also being a key aspect of collaboration and cooperation between co-workers. However, amidst the digital revolution and the widespread acceptance of the work-from-home (WFH)/ remote work movement, communication has become business-critical, sometimes being the difference between success and failure.
Connecting Higher Ed: AI SD-WAN Leads with More Predictable and Secure Networking
Pivotal to the foundation of our society, communications technology has seen rapid innovation as the flux continues to introduce new, complex, and agile alternatives which displace their predecessors. These solutions have been continuously adopted by companies throughout a myriad of industries as different businesses either attempt to solidify their position or oust their competitors.
ConnX Wins 2023 INTERNET TELEPHONY NaaS Product of the Year Award
We are delighted to announce that this technology has received honors during The 1st Annual INTERNET TELEPHONY NaaS Product of the Year Award presented by TMC, which took place earlier this month and noted us as one of the winners. CEO of TMC, Rich Tehrani, stated that the award came to us due to the effectiveness of our product in helping our clients reduce costs, increase agility, and improve scalability for their businesses.
Five Managed SD-WAN Trends to Watch in 2023
With enterprises’ multi-cloud architectures, Zero Trust security models, and internet-based wide-area networks (WANs), network transformation with software-defined WAN (SD-WAN) has become more important than ever.
Enabling Seamless Customer Experiences with Microsoft Teams for SLED
While the State and Local Governments and Education (SLED) markets are notorious for being behind the curve when it comes to adopting new technologies, this is radically changing as more and more agencies and organizations are adopting Microsoft Teams as their secure collaboration solution.
Reduce Costs and Deliver Valuable Information with Innovations in Connected Field Service for Industrial and Manufacturing Companies
Companies who mass produce physical products are rapidly moving to connected field service solutions to leverage edge, network and cloud technologies that provide unprecedented visibility and control of their factories and onsite implementations.